Reference

How Our Terms and Conditions Work

Your use of Gbazzi is subject to the legal terms on this page, and access depends on your local law and eligible regions in Bangladesh.

Account eligibility depends on local lawbKash, Nagad, Rocket covered under wallet termsPolicy applies across all devicesTerms may update — check back regularlyBangladesh-region access conditions apply
Gbazzi How Our Terms and Conditions Work
REACH POLICY SUPPORT

Contact Us About Legal or Account Queries

If something in these terms is unclear, or you have a question about how a specific policy applies to your account or wallet transactions, our support team is the right starting point. You can reach us through the channels below — bring your registered mobile number or account ID so we can pull up your details and give you a specific answer rather than a generic one.

Live Chat Open the chat window from any page on the platform. Give your registered bKash or Nagad number and describe the policy question — we'll respond with account-specific context.
Email Support Send your query to our support address with your account ID in the subject line. Policy and legal questions are handled by a dedicated review team and get a written response.
Account Help Centre The Help Centre inside your account dashboard covers common legal questions, wallet verification steps, and how to request a copy of your account data or transaction history.
HOW WE HANDLE DATA

Account Security and Data Handling at Gbazzi

We take how we store and use your information seriously. Your account data — including your registered mobile number, wallet details tied to bKash, Nagad, or Rocket, and transaction records — is held under security practices designed to prevent unauthorised access. You can request a summary of what we hold on your account at any time through the Help Centre or by contacting support directly with your account ID.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable policy. You can request details on retention periods via support.

Cookie Use

Our platform uses cookies to keep your session active, remember your payment preferences, and improve how the lobby loads on mobile. You can manage cookie settings through your browser at any time.

Account Security

Your account is protected by password and OTP verification at login. If you receive an OTP you did not request, contact support immediately — do not share the code with anyone, including support staff.

Requesting Changes

To update personal details, correct a registered wallet number, or request removal of your data, contact support with your account ID. Identity verification is required before any changes are applied.

Common Legal Questions from Our Players

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out through live chat or the Help Centre with your account ID ready.

Access to Gbazzi depends on whether online gaming is permitted under your local law and in your eligible region. It is your responsibility to confirm this before opening an account.

Yes. Submit a data request through the Help Centre or contact support with your account ID. We will confirm what account, wallet, and transaction data we hold against your profile.

We retain records for a period following account closure as required by applicable policy. You can ask support for the specific retention period that applies to your account type.

Contact support with your account ID and the new wallet number. Identity verification is required before any registered payment detail is changed on your profile.

Contact us immediately via live chat or email with your account ID. We can place a hold on your account and review recent login and transaction activity while you sort out access.

We update these terms when operational or compliance reasons require it. Continued use of the platform after an update means you accept the revised version — check this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.